Shipping Policy
At Jo's Art Nook, we strive to provide our customers with the best shipping experience possible. Below is our shipping policy which outlines the details regarding shipping methods, costs, delivery times, and more.
Shipping Methods
Standard Shipping: Typically takes 5-7 business days.
Local Deliveries: Typically takes 3-5 business days.
Shipping Costs
Shipping charges are determined by the total weight.
For weights between 0-1 lb, the shipping fee is $10.
For weights between 1-2 lb, the shipping fee is $15.
For weights over 2 lbs, the shipping fee is $20.
Orders exceeding $150 qualify for free shipping.
Delivery Times
Delivery times may vary based on the shipping method selected and the destination. Please note that processing times may also apply before shipping.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to track your shipment until it arrives at your door.
Be aware that we cannot manage transit delays caused by shippers, and holidays might impact the delivery schedule.
Damaged Packages
We do our best in ensuring your product arrives safely during transit, but we understand that these things can happen from time to time. If your package is damaged during transit, please reach out to us within 3 days of receiving it. To process your claim, include photos of the damaged item and packaging. We will help you resolve the issue.
Returns and Exchanges
For information on returns and exchanges, please refer to our Returns Policy.
Contact Us
If you have any questions regarding our shipping policy, please feel free to contact us at joartnook@gmail.com.
Thank you for choosing Jo's Art Nook for your shopping needs!